Punjabi AI calling agent and Punjabi voice bot
Speak to customers in Punjab in Punjabi. Your agent makes and answers calls, chats on your website and replies on WhatsApp, in Gurmukhi script where it writes.
ਸਤ ਸ੍ਰੀ ਅਕਾਲ
Sat sri akaalPunjabi for your customers
Punjabi is the language of Punjab, including Ludhiana, Amritsar and Jalandhar, and is widely spoken in Chandigarh and parts of Delhi and Haryana.
- Retail and D2C brands
- Manufacturing and trading businesses
- Clinics and hospitals
- Education and immigration consultants
- Real estate and local services
What your Punjabi agent can do
Phone calls
Makes outbound calls and answers inbound calls in Punjabi. Use it for order confirmation, appointment reminders, lead follow-up and support. Every outbound call is checked against DND before it dials.
Website chat
The chat widget on your website replies in the language you set for the agent, with the same flow and knowledge base as your call agent.
Replies to customers on your own WhatsApp Business number in Punjabi. Message templates can be approved in several languages, and a WhatsApp agent can have an optional second language.
A Punjabi call, with the English beside it
An example of an order confirmation call. It is an illustration, not a recording of a real customer.
ਸਤ ਸ੍ਰੀ ਅਕਾਲ! ਤੁਸੀਂ ਸਾਡੇ ਕੋਲੋਂ ਇੱਕ ਆਰਡਰ ਕੀਤਾ ਸੀ। ਕੀ ਮੈਂ ਪੱਕਾ ਕਰ ਲਵਾਂ ਕਿ ਤੁਸੀਂ ਡਿਲੀਵਰੀ ਵੇਲੇ ਨਕਦ ਭੁਗਤਾਨ ਕਰੋਗੇ?
Hello! You placed an order with us. May I confirm that you will pay by cash on delivery?
ਹਾਂ, ਠੀਕ ਹੈ। ਪਰ ਡਿਲੀਵਰੀ ਸ਼ਨੀਵਾਰ ਨੂੰ ਕਰਨਾ।
Yes, that's fine. But please deliver it on Saturday.
ਬਿਲਕੁਲ, ਸ਼ਨੀਵਾਰ ਲਈ ਦਰਜ ਕਰ ਲਿਆ ਹੈ। ਧੰਨਵਾਦ!
Of course. I have noted Saturday for delivery. Thank you!
How language works
You set the language once
Choose Punjabi in the flow builder. The agent listens, thinks and speaks in that language for the whole conversation.
It switches only when asked
A voice agent does not guess the caller's language. It switches when the caller clearly asks, such as "please speak in English". On WhatsApp you can add an optional second language.
37 voices, all multilingual
Every voice speaks every supported language. You choose a voice for its personality and preview it in Punjabi before you publish.
Calls cost ₹6/min, the same in every language. There is no language surcharge, and you pay from a prepaid wallet as you go. See pricing
Punjabi agent questions
Choose Punjabi as the agent language in the flow builder. That is the only setting. Voice, website chat and WhatsApp agents all use the language you pick. Pick a voice, preview it, and run a test call before you publish.
A voice agent stays in the language you configured. It switches only when the caller clearly asks, for example "please speak in English" or "Hindi mein baat karo". A request like "no Hindi please" does not trigger a switch. On WhatsApp you can add an optional second language, and the chat switches to it when the customer asks or writes in it.
There are 37 voices, and every one of them speaks every supported language, including Punjabi. You pick a voice for its personality and hear it in your language before you choose.
Calls cost ₹6/min, the same in every language. There is no language surcharge, and you pay from a prepaid wallet as you go.
Punjabi is supported in the Gurmukhi script, which is the script used in Punjab. Calls are spoken, so the script matters mainly for chat and for the text you write in the agent builder.
Put a Punjabi agent on your calls
Build it in the flow builder, test it, and publish it for calls, website chat and WhatsApp.