Fewer no-shows, better follow-up, on the channel patients answer
OyeHello agents remind patients of appointments by call or WhatsApp, answer common questions on your website chat, and follow up after a visit, in the language each patient speaks.
नमस्ते मीना जी, कल सुबह 10 बजे डॉ. राव के साथ आपका अपॉइंटमेंट है। क्या आप आ पाएंगी?
CALLERहाँ, मैं समय पर आ जाऊँगी।
Ready-made flows for patient care
Appointment reminder calls
Call patients ahead of their visit in their own language, confirm attendance, and offer to reschedule, so slots do not go empty.
Refill and follow-up calls
Check in after a visit or on a refill, remind patients about their care plan, and move anyone who needs a person to a callback.
Clinic questions on your website
Website chat answers timings, services, doctors and preparation steps from your own documents, and hands over to your team when asked.
Reminders on WhatsApp
Send appointment and follow-up reminders from your own WhatsApp number with approved templates. Patients reply to confirm or reschedule.
Timed follow-ups
Send a WhatsApp follow-up hours or days after a chat or call. It cancels itself if the patient replies first.
Recalls and renewals
Run periodic health-check recalls and renewal campaigns by call or WhatsApp, paced and inside calling hours.
Patient trust, built into every conversation
You decide, agent by agent, whether the AI introduces itself and whether calls are recorded. Opt-outs are honoured on every channel.
See compliance packsFrom patient list to confirmed visits
Bring in your patients
Upload a CSV, or send patients in from your own systems through the REST API and signed webhooks. Columns become variables the agent can say.
Pick your flow
Start from a ready-made appointment-reminder template or build your own in the no-code flow builder. Choose the channel, voice and language.
Launch and watch
Every conversation lands on an outcome board. Confirmed, rescheduled and needs-a-person cards are sorted for you.
Pharma & healthcare, answered
The agent reminds patients ahead of their visit, by call or WhatsApp, in their own language. It confirms attendance and offers to reschedule, and your team sees the result on an outcome board.
Calls respect legal calling hours, DND and opt-outs. Whether the AI introduces itself is a per-agent setting. Erasing a contact also erases their WhatsApp content.
Yes. A WhatsApp agent can answer on your own Business number, send approved reminder templates, and pass the chat to your team in the shared inbox.
Upload a CSV, or connect your own systems through a REST API and signed webhooks. Outcomes can be pushed back the same way.
Put your patient follow-ups on autopilot
See OyeHello run a live reminder on your own schedule, by call or on WhatsApp.