Malayalam · മലയാളം

Malayalam AI calling agent and Malayalam voice bot

Reach customers in Kerala in Malayalam. Your agent handles phone calls, website chat and WhatsApp in the language people speak at home.

CallsWebsite chatWhatsApp₹6/min
THE AGENT OPENS WITH

നമസ്കാരം

Namaskaram
Where it is spoken

Malayalam for your customers

Malayalam is the language of Kerala, including Kochi, Thiruvananthapuram and Kozhikode, and of Malayali communities elsewhere in India.

Typical businesses
  • Clinics and hospitals
  • Retail and D2C brands
  • Education and training institutes
  • Travel and hospitality
  • Delivery and local services
One agent, three channels

What your Malayalam agent can do

01

Phone calls

Makes outbound calls and answers inbound calls in Malayalam. Use it for order confirmation, appointment reminders, lead follow-up and support. Every outbound call is checked against DND before it dials.

02

Website chat

The chat widget on your website replies in the language you set for the agent, with the same flow and knowledge base as your call agent.

03

WhatsApp

Replies to customers on your own WhatsApp Business number in Malayalam. Message templates can be approved in several languages, and a WhatsApp agent can have an optional second language.

Sample conversation

A Malayalam call, with the English beside it

An example of an order confirmation call. It is an illustration, not a recording of a real customer.

AGENT

നമസ്കാരം! നിങ്ങൾ ഞങ്ങളുടെ അടുത്ത് ഒരു ഓർഡർ ചെയ്തിരുന്നു. ഡെലിവറി സമയത്ത് പണമായി നൽകും എന്ന് ഉറപ്പാക്കട്ടെ?

Hello! You placed an order with us. May I confirm that you will pay by cash on delivery?

CUSTOMER

അതെ, ശരി. പക്ഷേ ശനിയാഴ്ച ഡെലിവറി ചെയ്യണം.

Yes, that's fine. But please deliver it on Saturday.

AGENT

തീർച്ചയായും, ശനിയാഴ്ചത്തേക്ക് രേഖപ്പെടുത്തി. നന്ദി!

Of course. I have noted Saturday for delivery. Thank you!

Language and voices

How language works

01

You set the language once

Choose Malayalam in the flow builder. The agent listens, thinks and speaks in that language for the whole conversation.

02

It switches only when asked

A voice agent does not guess the caller's language. It switches when the caller clearly asks, such as "please speak in English". On WhatsApp you can add an optional second language.

03

37 voices, all multilingual

Every voice speaks every supported language. You choose a voice for its personality and preview it in Malayalam before you publish.

Pricing

Calls cost ₹6/min, the same in every language. There is no language surcharge, and you pay from a prepaid wallet as you go. See pricing

FAQ

Malayalam agent questions

Choose Malayalam as the agent language in the flow builder. That is the only setting. Voice, website chat and WhatsApp agents all use the language you pick. Pick a voice, preview it, and run a test call before you publish.

A voice agent stays in the language you configured. It switches only when the caller clearly asks, for example "please speak in English" or "Hindi mein baat karo". A request like "no Hindi please" does not trigger a switch. On WhatsApp you can add an optional second language, and the chat switches to it when the customer asks or writes in it.

There are 37 voices, and every one of them speaks every supported language, including Malayalam. You pick a voice for its personality and hear it in your language before you choose.

Calls cost ₹6/min, the same in every language. There is no language surcharge, and you pay from a prepaid wallet as you go.

Yes. You can preview voices in Malayalam and run a test call to hear the agent before you publish it.

Put a Malayalam agent on your calls

Build it in the flow builder, test it, and publish it for calls, website chat and WhatsApp.