Fee reminder calls automation for schools and institutes
Before a school, college or course fee is due, an AI agent calls the family with a polite reminder. It confirms they plan to pay on time, sends the payment link on WhatsApp, and passes any family that needs help to your office.
Hello Mr Verma, this is a courtesy reminder from Sunrise Public School. Aarav's term fee of rupees 18,500 is due on the 10th. Is now a good time to talk for a minute?
CUSTOMERHaan, main 8 tarikh tak online bhar dunga. Link bhej dijiye.
Why fee reminders take up so much office time
Around every due date, the school or institute office spends days calling parents. Most families simply need a reminder and the payment link.
Messages get lost in busy WhatsApp groups, and staff calls happen during office hours when many parents are at work.
Fee reminder calls automation lets an AI agent make those courtesy calls before the due date, in the family's language, while your office handles the families who need a conversation.
How the AI agent makes a fee reminder call
Start from the ready-made agent template, then change any step in the visual flow builder. Test it by typing, by talking in your browser, or with a real call to your own phone before you publish.
Your fee list reaches OyeHello
Upload a CSV of student names, amounts and due dates, or feed it from a Google Sheet or the REST API.
The agent calls before the due date
It introduces your school or institute and gives a polite reminder of the student's fee and due date.
It confirms the plan to pay
It asks whether the family can pay by the due date, and if not, which date suits them.
It sends the payment link
The payment link goes out as an approved WhatsApp template. The agent never takes card, UPI or bank details on the call.
Families who need help reach your office
If a family is in difficulty or questions the amount, the agent notes it kindly and arranges a callback from your office.
Your office sees who is sorted
Each call lands on an outcome board with the answers, so staff only follow up where it is needed.
The payment link goes on WhatsApp
Families pay through the link, never on the call. The agent sends it as an approved WhatsApp template while the parent is on the line.
WhatsApp on OyeHello →- Send the fee details and payment link on WhatsApp mid-call
- Timed WhatsApp reminder from your board closer to the due date, cancelled if they reply
- Parent replies on WhatsApp go to a WhatsApp AI agent or your office inbox
What you connect
CSV upload
Upload the fee list with student name, amount and due date, and map each column to the agent's placeholders.
Google Sheets
Run reminders from the sheet your accounts team already keeps, and write outcomes back.
REST API and webhooks
Book a reminder call from your school management system and get the outcome back on a signed webhook.
HubSpot, Salesforce or Zoho CRM
Log every reminder on the family's record.
Slack
Post families who need help to your office channel.
Warm transfer
Hand the call to your accounts office when a parent wants to talk to a person.
Respectful by design
Your calling rules are checked before every number is dialled, not after. Consent and opt-outs are kept in a tamper-evident record you can export.
Security and compliance →- The ready-made agent gives a reminder, never a demand, and never threatens or shames
- Frequency caps keep calls to a respectful, family-level number
- The agent never takes card, UPI or bank details on the call
- Numbers on India's DND register, your do-not-call list or opted out are never dialled
- Calls only go out within the pack’s calling hours: 10am to 9pm IST on the India pack, TRAI’s default for promotional calls
- Frequency caps limit how often one person is called and the gap between calls
- Block calling on holidays and festival dates you choose
- "Don't call me" is recorded and blocks that number across your workspace
- Optional opening line that says it is an AI assistant, in the caller's language
- Every skipped call shows which rule stopped it
Remind parents in their own language
Parents hear the reminder in the language you set - Hindi, English or any of nine more Indian languages. Student names from your list are written in the agent's script so they are pronounced properly.
What a fee reminder call costs
One price for every call: ₹6/min, paid from a prepaid wallet. No plans, no minimums. Every new workspace gets ₹1,000 of free credit.
See full pricing →Calls are billed per minute, rounded up, so a 40-second call counts as one minute. Calls blocked by your calling rules cost nothing. These amounts come out of your wallet with no GST; GST (18%) is added only when you top up. These figures are arithmetic on call length only; your real call lengths show in your call logs.
Fee reminder calls: common questions
An AI agent calls each family before a school, college or course fee is due. It gives a polite reminder, confirms they plan to pay, sends the payment link on WhatsApp and records the answer for your office.
No. The agent sends the payment link on WhatsApp and is told never to ask for card, UPI or bank details on the call.
The agent notes the date they plan to pay, or that they need help, and arranges a callback from your office. It never pressures or threatens.
English, Hindi, Hinglish, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil and Telugu.
Calls are billed per minute at ₹6/min, rounded up. WhatsApp template fees are billed by Meta separately. There are no plans, and new workspaces get ₹1,000 of free credit.
Send this term's fee reminders with an AI agent
Start from the ready-made fee reminder agent, upload your fee list, and test it on your own phone first.