Use case · Education

Admission counselling AI calling for every course enquiry

An AI agent calls each new enquiry for your course. It answers basic questions on duration, eligibility and fees, finds out how interested they are, and books a counselling session with your team.

Lead callingCoaching institutesCounselling booking11 languages
Admissions agentOutbound · Hinglish
AGENT

Hello Riya, this is a call from Bright Path Academy about our NEET foundation programme. Is this a good time to talk for a minute?

CUSTOMER

Haan. Batch kab se start hai aur weekend classes hain kya?

Interested · counselling bookedinterestedpreferred_time
Example conversation. Names and numbers are made up.
The problem

Why enquiries go cold

Enquiries arrive from ads, your website and walk-in forms, often in bursts during admission season. The ones that get a call first are the ones most likely to join - with you or someone else.

Counsellors spend much of the day calling people who never pick up, or who only wanted the fee. Serious students wait in the same queue.

Lead calling for coaching institutes works best when every enquiry gets a quick first call. An AI agent can make that call, answer the basics from your prospectus, and pass interested students to a human counsellor.

How it works

How the AI agent handles an enquiry

Start from the ready-made agent template, then change any step in the visual flow builder. Test it by typing, by talking in your browser, or with a real call to your own phone before you publish.

  1. The enquiry reaches OyeHello

    New leads from your web form, Google Sheet, HubSpot, Salesforce, Zoho CRM, Zapier or Make are called as they arrive. CSV uploads work for older lists.

  2. The agent introduces your institute

    It says who is calling and why in the first sentence, as cold outreach should.

  3. It answers the basics

    Duration, eligibility and fees at a high level, answered from the prospectus and FAQs you add to a knowledge base.

  4. It gauges interest

    It finds out which course they want and how serious they are, without pressure or promises about placements or results.

  5. It books a counselling session

    Interested students get a counselling slot, booked live through Google Calendar, Calendly or Cal.com, or a preferred callback time.

  6. Counsellors get a sorted list

    Every enquiry lands on an outcome board - interested, callback, not interested - with the answers and a transcript.

Saved on every callInterested (yes / no)Course of interestPreferred counselling timeWants a callback (yes / no)
Call + WhatsApp

Brochure and batch details on WhatsApp

During the call, the agent can send an approved WhatsApp template with the brochure or batch details. Students who reply on WhatsApp can keep chatting with a WhatsApp AI agent.

WhatsApp on OyeHello →
  1. Send the brochure or counselling slot on WhatsApp mid-call
  2. Timed WhatsApp follow-up from your board for students who asked to think about it
  3. Enquiries that start on WhatsApp or your website chat can be answered by AI agents too
Integrations

What you connect

See all integrations →

HubSpot, Salesforce or Zoho CRM

New leads are called as they arrive, and each call is logged on the lead's record.

Google Sheets

Call leads from the sheet your ad forms already fill, and write outcomes back.

Google Calendar, Calendly or Cal.com

Book the counselling session live on the call.

Knowledge base

Upload your prospectus, fee sheet and FAQs (PDF, DOCX or web pages) so answers come from your own content.

Data streams, Zapier and Make

Send enquiries in from any web form.

Warm transfer

Hand a keen student to a human counsellor while they are still on the line.

Compliance

Outreach that respects the rules

Your calling rules are checked before every number is dialled, not after. Consent and opt-outs are kept in a tamper-evident record you can export.

Security and compliance →
  • The ready-made admissions agent uses the "India telemarketing" calling pack for cold outreach
  • It never promises admission, placements, salaries or scholarships
  • Numbers on India's DND register, your do-not-call list or opted out are never dialled
  • Calls only go out within the pack’s calling hours: 10am to 9pm IST on the India pack, TRAI’s default for promotional calls
  • Frequency caps limit how often one person is called and the gap between calls
  • Block calling on holidays and festival dates you choose
  • "Don't call me" is recorded and blocks that number across your workspace
  • Optional opening line that says it is an AI assistant, in the caller's language
  • Every skipped call shows which rule stopped it
Languages

Talk to students and parents in their language

Students and parents often prefer Hindi or a regional language. The agent speaks 11 languages and natural Hinglish, stays in the one you set, and switches when the student asks.

EnglishHindiHinglishBengaliGujaratiKannadaMalayalamMarathiOdiaPunjabiTamilTelugu
Pricing

What an admission counselling call costs

One price for every call: ₹6/min, paid from a prepaid wallet. No plans, no minimums. Every new workspace gets ₹1,000 of free credit.

See full pricing →
One callA 3-minute admission enquiry call costs ₹18 (3 × ₹6).
A batch500 enquiries at 3 minutes each cost ₹9,000.

Calls are billed per minute, rounded up, so a 40-second call counts as one minute. Calls blocked by your calling rules cost nothing. These amounts come out of your wallet with no GST; GST (18%) is added only when you top up. These figures are arithmetic on call length only; your real call lengths show in your call logs.

FAQ

Admission counselling AI calling: common questions

An AI agent calls each course enquiry, answers basic questions about the course, gauges interest and books a counselling session with your team. Your counsellors then speak to the students who are ready.

Yes. The ready-made admissions agent works for coaching institutes, colleges and online courses. You set the course name, institute name and the answers it can give.

Yes. Connect a Google Sheet, HubSpot, Salesforce, Zoho CRM or a web form through a data stream, and new leads are called as they arrive, within your calling hours.

At a high level, from the documents you add to its knowledge base. Detailed fee, scholarship and eligibility questions are left to your counsellor in the booked session.

Calls are billed per minute at ₹6/min, rounded up. There are no plans or minimums, and new workspaces get ₹1,000 of free credit.

Call every enquiry while it is still warm

Start from the ready-made admissions agent, add your prospectus, and test it on your own phone first.